Privacy Policy

Privacy & Confidentiality Policy

Daisy Premium Family

At Daisy Premium Family, the protection of your privacy is not merely a commitment—it is a foundational principle upon which our entire service is built. We recognise that the families and professionals we work with entrust us with highly sensitive personal information, and we therefore uphold the strictest standards of confidentiality, discretion, and data protection at every stage of our engagement.

1. Scope of This Policy

This Privacy & Confidentiality Policy applies to all interactions with Daisy Premium Family, including but not limited to:

• The use of our website and online forms
• Enquiries, consultations, and communications
• Candidate applications and professional profiles
• Client registration and service requests
• All processes related to recruitment, placement, and ongoing support

By engaging with our services, you acknowledge and accept the practices described herein.

2. Collection of Information

We collect only the information strictly necessary to deliver a personalised and effective service. This may include:

• Personal identification details (name, contact information, etc.)
• Household composition and domestic requirements
• Professional experience and qualifications of candidates
• Preferences, expectations, and operational constraints
• Any additional information voluntarily provided for the purpose of improving matching accuracy

We ensure that data collection remains relevant, proportionate, and limited to what is required for the proper execution of our services.

3. Purpose of Data Usage

All information collected is used exclusively for the following purposes:

• Facilitating tailored introductions between families and professionals
• Assessing compatibility between client requirements and candidate profiles
• Managing recruitment and placement processes
• Providing ongoing support and follow-up services
• Ensuring quality control and service improvement

We do not use your data for unrelated purposes, nor do we engage in unsolicited profiling or external marketing without explicit consent.

4. Strict Confidentiality in Placement & Matching

Confidentiality extends beyond digital data protection and governs every aspect of our matching process.

From your initial point of contact to the final placement of a professional within your home, all exchanges are conducted under strict confidentiality protocols. Every consultant, advisor, and candidate involved in the process is bound by legally enforceable non-disclosure agreements.

We operate on a principle of minimum necessary disclosure, ensuring that only essential information is shared between relevant parties for the sole purpose of facilitating a successful and appropriate match.

5. Data Security & Protection

We implement robust technical and organisational measures to safeguard all personal data against:

• Unauthorized access
• Loss, alteration, or misuse
• Disclosure to third parties without consent

Access to sensitive information is strictly limited to authorised personnel who are trained in confidentiality and data protection best practices.

6. Data Sharing

We do not sell, rent, or trade personal data.

Data may only be shared:

• With your explicit consent
• Between relevant parties strictly for placement purposes
• When required by law or legal obligation

All third parties engaged in the process are held to equivalent confidentiality and data protection standards.

7. Retention of Information

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, administrative, and operational requirements. Once no longer required, data is securely deleted or anonymised.

8. Your Rights

You retain full rights over your personal data, including:

• The right to access your information
• The right to request correction or update
• The right to request deletion, subject to legal constraints
• The right to withdraw consent where applicable

Requests are handled with priority and in accordance with applicable data protection regulations.

9. Ongoing Commitment to Discretion

At Daisy Premium Family, discretion is not a feature—it is a standard. Every interaction, every profile, and every introduction is handled with the utmost care, ensuring that your private life remains exactly that: private.

Our commitment extends beyond compliance; it is rooted in a culture of trust, integrity, and absolute confidentiality.